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  • Personal Effectiveness Full-time courseBite-size course

     

    Overview

    As your role becomes more demanding and resources become even tighter, it is critical that you manage your time and resources more effectively. This session will give you essential tools and techniques to help you build self-management systems and action plans that help you to find the time to spend on the high value tasks that will make a significant contribution to your overall performance. It will also give you the tools and techniques to manage your time more effectively when dealing with those time bandits and monkey givers that may derail the achievement of your objectives. This session will also explore the key principles associated with effective delegation. We will help you to identify what to delegate, who to delegate it to, and how to effectively communicate the task to get the desired outcome.

    Key topic areas

    • What do we mean by personal effectiveness?
    • Defining your job role and responsibilities.
    • Identifying your key performance indicators - what is expected of you?
    • Essential planning skills - identifying the high value, high impact tasks.
    • Setting realistic yet challenging objectives and deadlines.
    • Identifying resource pressure points and developing a strategy for dealing with them.
    • Making use of your resources - you, your team and technology.
    • Learning the value of effective prioritisation - using the urgent/important matrix.
    • Identifying skill sets and motivations of those who support you.
    • What can I delegate and to whom?
    • Communication skills that help delegation.
    • Managing interruptions and reactive tasks.
    • Identifying your time bandits and monkey givers.
    • Avoiding procrastination, creative procrastination.
    • Pushing back - the role for assertive communication in personal effectiveness.
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