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That feeling of dread and impending doom when you realise you’ve made a complete howler at work is quite like nothing else. Whether it’s offending the boss at the Christmas party, sending an email to the wrong recipient or letting slip something you shouldn’t have, the most important thing is to limit the damage – and get on with business.
Is there an elephant in your room? When you gather your team for your team meeting is there, as the saying goes, an elephant in the room that no-one is talking about? If all leaders were to answer this question honestly, in the vast majority of teams the answer would be YES. The “elephant” may take many forms: the under-performing team member that the rest of the team resents, the conflict simmering between two team members, or the difficult conversation that the leader is putting off having because it is just too….
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